Safety Guidelines

Shown before your first confirmed date and always available in Help. Written to inform, not to

guarantee — no screening system catches everything, and verification is not a character reference.

Before you meet

— Keep conversations on Marlow until you've met. Members who push to move off-platform fast —

especially toward payment apps, crypto, or "investment opportunities" — are the #1 scam

pattern. Report anyone who asks for money; that's removal, no exceptions.

— Video-date first when it's easy (it's built in). Thirty minutes on video answers questions a

week of texting can't.

— Tell a friend the who/where/when. Use the in-app date check-in: it shares your date's

first name, venue, and time window with a contact you choose — location is shared only if

you turn it on, and never with your date.

Where to meet

— Public venue, arrive and leave under your own steam. Don't get picked up at home for a first

date; don't share your home address yet.

— If concierge planned the date, the venue is already vetted and staff-visible — still your

call to change it; your comfort outranks the reservation.

During

— Keep your phone charged and with you. The check-in tool has a discreet

"I need an exit" action that calls you with a scripted out, and an emergency action that

dials local emergency services.

— Watch your drink; it's fine to keep it boring on a first date.

— Mismatch between profile and person — age, identity, marital signals? You can leave without

a speech. Report it after; concealed identity is an immediate-removal offense.

After

— No-shows: file the bond claim; it exists so your evening wasn't free to waste.

— Anything that made you uncomfortable — report it, even if it feels small. Patterns are how

we catch people before they escalate.

— If something serious happened: your safety first, authorities first. Then tell us —

safety@marlowlove.com reaches a human with a 4-hour target, and we preserve records and

cooperate with law enforcement per our Privacy Policy.

Long-distance & travel dates

— First meeting in a new city: book your own accommodation; keep it unknown until you've met.

— Meeting during Trip Mode travel: same rules, plus share your itinerary with someone at home.

— Marlow never shares your live location or accommodation with a match — anyone claiming the

app gave them that is lying; report immediately.

Emergencies: local emergency services (US: 911). US crisis line: call/text 988.

US domestic-violence hotline: 1-800-799-7233. More regional resources in Help.